A person’s mental health is as important as their physical health. Losing your mental peace over something that bothers you and not seeking help when you need it, can make your condition a lot worse. According to a case study, the global prevalence estimate was 28.0% for depression; 26.9% for anxiety; 24.1% for post-traumatic stress symptoms; 36.5% for stress; 50.0% for psychological distress; and 27.6% for sleep problems (as of 2019). This makes mental health counseling a necessity. Anybody who is at the lowest point in their life should be able to see a window of hope. This window can be provided to them by increasing the presence of Online Psychology Consultation businesses.
Online Psychology Consultation Business is proven to be as effective, if not more effective than face-to-face therapy, with important benefits that bring the experience into the modern era. For some, traditional therapy is their choice because they haven’t yet experienced online therapy’s freedom.
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An Easy-To-Use Interface
Online platform interface should be as easy to use as it can be. Anybody suffering from mental health issues will not try to focus too hard on anything they are doing. They’ll be going through a rush of emotions and considering that your platform should make navigating through easier for them.
If the patient has to explore a lot to reach out to the therapist, then they might lose hope. And if they lose hope, they may even give up on seeking help. Your platform’s agenda should be to resonate with the needs of a mental health patient.
Chat, Audio & Video Sessions with Patients
Mental health app development’s key feature should be accommodating telepresence. A mental health patient should be able to communicate with an expert. To allow their communication, the platform should consist of messaging, audio calls, and video conferencing. Enabling these features will make it easier for the patients to connect with experts. They don’t have to go through the anxiety of meeting the expert, in reality. They can seek help online from a mental health therapist using a platform.
This is again a very crucial feature for both the doctor and the patient. Both should be able to talk to each other, be it via audio/video call or through normal chat. It will be also helpful to share files like lab results, documents, etc., with each other within chats.
A scheduling tool becomes necessary for doctors. From where they can manage their workload and timetable conveniently. The feature should be integrated with a functional calendar that will manage appointments, leave notes, and so on.
Every therapist and doctor has different charges for different treatments. So, this feature should allow the doctors to showcase their plans for the patients according to the various treatments offered.
It’s also important to provide specialists with different metrics to manage, track, and optimize various aspects of their counseling practice.
Establish A Warm Virtual Environment
Before starting a new session, take a moment to turn on your camera and see what backdrop clients will have on view. You might choose a blank wall, clear of any personal effects, or perhaps stage a plant in the corner if you’d typically have one in your office.
Seat yourself so clients can see your shoulders are facing in towards them: just as you look for a client’s body language, they can read when you’re fully engaged in the session, and that’s easier when you’re more than a floating head!
Test your lighting and audio in advance, too. For the best results, place extra lighting in front of you rather than behind. Wearing headphones with a microphone can improve the sound quality and signal to clients that what they say is just for you, and not let into the outside world. Headsets designed for call centers also typically have a noise reduction feature that can help mute external noise, which may be useful if you have a busy household.
If you’re feeling unsure, try hopping on a video call with a friend or colleague and ask how everything looks and sounds to them. Be very familiar with the tech you’re using: try it out on the client-side so you know what their experience is like and how to instruct them if something goes wrong. You can also check the speed of your internet connection.
Set Session Guidelines In Advance
Before starting a video session, you might send clients an email with some tips on how to prepare in advance. This might include pointers such as: I want to make sure I can see how you respond throughout the session, so please choose a well-lit, comfortable space to take our call from.
Make sure you mute notifications so we’re not disturbed; I’ll be using a separate desktop throughout our call, and here is how you can set one up, too! You might test your wi-fi in advance to make sure it will support a video call; if not, I’m happy to call you by phone instead.
Gather anything around you that makes you feel safe, comfortable, and grounded. It might be helpful to have a blanket or box of tissues handy.
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