The Rise of E-Consulting and Its Sectoral Dominance in the Coming Years
In recent years, with the rapid advancement of technology, various sectors are undergoing digital transformations. One of the most significant parts of this transformation is, undoubtedly, the rise of e-consulting services. E-consulting refers to providing consultancy services through online platforms on topics that require expertise. These services are offered in various fields such as health, education, finance, law, and business.
Zeynep KANTAR
The Beginning and Triggers of the Rise
The popularity of e-consulting, especially, surged globally with the COVID-19 pandemic in 2020. The pandemic underscored the importance of remote work and online services. For example, according to a study conducted in the United States, the usage rate of online therapy services was 25% before the pandemic, which increased to 75% during the pandemic.
Future Developments
Technological innovations in the field of e-consulting will continue to shape the future of this sector. Technologies like artificial intelligence and machine learning will enable more personalized and effective consulting services. Additionally, the use of blockchain technology will significantly increase security and transparency in consulting services.
Sectoral Dominance and Predictions
The e-consulting sector is expected to grow by 15.6% between 2023 and 2028. This growth will accelerate further, especially with the increase in internet access and mobile device usage in developing countries. For instance, the usage of online education and consulting services in India has increased by 45% in the last five years.
Conclusion
The rise of e-consulting is supported by technological advancements and changing consumer behaviors. This sector will continue to grow in the coming years. With the growth of the sector, the provision of more innovative services and an increase in the quality of consulting are expected. E-consulting will continue to play a significant role in helping individuals and organizations overcome challenges and will reinforce its sectoral dominance.